Salon & Spa CRM + Live Dashboard is a CRM built for hair salons, barbershops, nail and lash studios, day spas and med spas. You get a ready-to-use Excel workbook and a live web dashboard your whole team can open on a phone, tablet or computer. One-time price, no monthly subscription.
Why salon & spa owners outgrow spreadsheets and sticky notes
A salon grows when clients come back on time. When you can't see who is overdue, open slots stay open and a provider's book thins out without anyone noticing.
- Clients who are overdue and never got a reminder
- Open slots that could have been filled
- Not seeing each provider's rebooking and retention
What the live dashboard shows
Open it on your phone and see revenue, retail as a % of service, rebooking rate, new-client return, retention, no-shows and late cancels, occupancy, average ticket, revenue per hour, membership MRR and what needs attention today. It updates when you or a teammate loads the workbook, and everyone on your team sees the same numbers.
What it tracks
- Appointments with provider, service, status, ticket, retail and tips
- Due-back dates from each client's own cycle
- Overdue client list to fill open slots
- Provider numbers side by side
- Memberships and recurring revenue
Three ways to get started
Do it yourself: $97
Download the workbook (blank and sample versions), follow the Start Here tab and unlock your live dashboard. Includes 3 team seats.
Done for you: $997
We import your customer list (up to 1,000 rows), set your stages, team, goals and branding, then walk you through it on a 30-minute call. Includes 10 seats and 30 days of email support.
Custom build: from $3,000
For more than 25 people, everyone editing their own records online, or connections to software you already use. Fixed quote in writing before any work starts.
Need more people on your team? Add 5 seats for $199, up to 25.
Questions
Is there a monthly fee?
No. You pay once for the CRM. The live dashboard and your team seats are included.
What do I need to use it?
Microsoft Excel or Google Sheets for the workbook, and any web browser for the live dashboard.
Who can see my numbers?
Only the people you add to your team by email. You can remove someone at any time and their access ends.
Does it replace my booking app?
No. Keep your booking app for appointments; this tracks the numbers behind them and who needs to come back.
Can customers pay online through it?
Not yet. Online invoice payments are in testing and planned for our CRMs. Today you track invoices and what's owed.
See every industry on our business software page.